Anthropic Partnership: Registered
XgenPlus Uptime: 99.9%
ISP License: Class A
ISO 9001 / 27001 / 20000-1 / CMMI 3
EFFECTIVE 1 JAN 2026

Privacy Policy

How Data Ingenious Global Limited collects, uses, discloses, stores, and protects information when you visit data.in, use our products and services, or communicate with us.

Data Ingenious Global Limited ("DIGL", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, use our products, services, applications, or communicate with us.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope

This Privacy Policy applies to the websites, applications, products and services owned or operated by Data Ingenious Global Limited, including but not limited to enterprise software, AI solutions, cloud services, enterprise email solutions, managed services, digital platforms and related offerings. This Privacy Policy does not apply to third-party websites or services that are linked from our website.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Company/Organization
  • Email address
  • Phone number
  • Job title
  • Billing or business information
  • Communication records
  • Technical information such as IP address, browser type, operating system, device information, pages visited, cookies and usage analytics.

We collect only the information reasonably necessary to provide our services, respond to enquiries, improve our website, meet legal obligations and protect our legitimate business interests.

3. How We Use Your Information

We may use your information to:

  • Provide requested products and services
  • Respond to enquiries and support requests
  • Deliver demonstrations, proposals and quotations
  • Manage customer accounts
  • Improve website performance and user experience
  • Protect our systems from fraud, abuse and security threats
  • Comply with applicable legal and regulatory obligations
  • Send service-related communications and, where permitted, relevant business updates.

We do not sell your personal information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website usage and enhance user experience. You may control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

5. Information Sharing

We may share information only where necessary with:

  • Our group companies
  • Trusted service providers acting on our behalf
  • Professional advisors
  • Payment processors
  • Government authorities, regulators or law enforcement agencies where required by applicable law or valid legal process.

We require our service providers to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable administrative, technical and organisational safeguards designed to protect information against unauthorised access, disclosure, alteration, misuse or destruction. While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements or protect our legitimate business interests.

8. AI and Enterprise Services

Where DIGL provides Artificial Intelligence, enterprise email, cloud hosting, managed services or enterprise software solutions, customer data remains the property of the respective customer unless otherwise agreed in writing. DIGL processes customer information solely for providing contracted services, improving service quality, maintaining security, complying with applicable law or as otherwise authorised by the customer.

9. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Withdraw consent where processing is based on consent
  • Request deletion of information where legally permissible
  • Raise concerns regarding the processing of your personal information.

Certain requests may be limited where retention is required by law, contractual obligations or legitimate business requirements.

10. Children's Privacy

Our website and services are intended for businesses, government organisations and adults. We do not knowingly collect personal information from children where prohibited by applicable law.

11. International Data Transfers

Where our services involve international operations or cloud infrastructure, personal information may be processed or transferred in accordance with applicable laws and appropriate contractual or legal safeguards.

12. Third-Party Websites

Our website may contain links to external websites or services. DIGL is not responsible for their privacy practices or content. Users should review the privacy policies of those third parties before providing personal information.

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or our business operations. The revised version will be effective from the date it is published on this website.

14. Contact and Grievance Redressal

If you have any questions regarding this Privacy Policy or the processing of your personal information, or wish to exercise your applicable rights, please contact:
Legal team
Data Ingenious Global Limited
Website: data.in
Email: legal@data.in

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to this Privacy Policy, the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan, India, to the extent permitted under applicable law.